Frequently Asked Questions
Last updated: July 14, 2026
Got questions about Syncus? We've answered the most common ones below. If you don't find what you're looking for, reach out to us at [email protected]
1. Getting Started Do I need to download an app to use Syncus? 2. Account and Registration What information do I need to provide to sign up? Can I change my username later? I forgot my password. What do I do? How do I delete my account? Can I have more than one account? 3. Chatting and Messaging How do I message someone on Syncus? Can other users see my conversations? Is there a limit to how many people I can chat with? 3A. Confessions What is the Confessions feature? Do I need an account to post a confession? What is the author PIN and can I recover it if I forget it? What if I receive a vulgar or insulting reply? Can I mention someone by name in a confession? Why can I only send one message before the author replies? Why do I have to complete a verification step before posting? Can I sync my replies between devices? How do I report a confession or reply? How long do confessions and reply threads stay active? 4. Images and GIFs Can I send photos on Syncus? Is there a size or format limit for images? What happens if someone sends me an inappropriate image? 5. Safety and Privacy What personal information does Syncus collect? Does Syncus sell my data? How do I report abuse, harassment, or a fake profile? Should I meet someone from Syncus in person? 6. Troubleshooting The site isn't loading properly. What should I do? I'm not receiving messages or notifications. Why? I can't log in even though I'm using the correct password. What now? 7. Costs and Pricing Will Syncus ever introduce paid features?